Privacy policy

For additional information regarding Terms and Conditions (including privacy) please visit our "Terms and Service" page

Personal Information

Our Company may collect personal information that site visitors provide when they complete any online form, application, or survey. Information provided in a request for service or information link/e-mail will be forwarded to one of our associates or affiliates, so a staff member can respond to the request. Our Company may contact any visitor who has submitted a request for additional information, regarding the request. Our company is the sole proprietor of all data files gathered and we do not rent or sell visitors’ personal information to non-affiliate companies without the consent of the visitor. 

When you make a purchase through Our Company website or in person, we collect specific information to you, such as your name, email address, billing address, shipping address, phone number and payment information. This may include credit card information. 

We use purchasing information generally to fulfill orders placed through Our Company. This may include processing your payment, arranging shipping, as well as providing you with confirmations and invoices. 

Our company may periodically sends the customer communications and advertisements through email campaigns using the email address provided upon entering the website, check out or through promotions.  You may be able to opt out of such email campaigns.

Site Visitorship Data

Our Company uses aggregated site visitorship data and other analytic data to improve the content and services offered to site visitors. The analytic data obtained may also be used to offer you promotional products from our Company. All reports cite visitorship data on an aggregate, anonymous basis, which means that no personal information is associated with it. This data may include: • The number of people who visit our site • The pages they visit. • The amount of time they stay on our site. • The domain name of the site where visitors are connecting from

Use of Cookies

“Cookies” are small text files that a web site transfers to a site visitor’s hard disk or browser for added functionality, or for tracking web site usage.  In order to measure the effectiveness of our online presence, we may use cookies to identify repeat visitors to our web site, to determine the path visitors take on our site, and to identify visitors who came to our site as the result of a link on a third-party web site.. 

Security

Our Company utilizes Shopify as our online store to provide our customers with the assurance that their information is encrypted and secured during their transactions. This is considered a third party, and some of your information will be shared with Shopify and any additional applications downloaded through Shopify to provide you the best service and improve the analytics of our website. For more information regarding Shopify's privacy policy, please visit their site directly at https://shopify.com/legal/privacy. 

We may share your personal information that we have received to comply with any applicable laws and regulations, such as a subpoena, search warrant or other lawful request. This is to protect our rights.

Updates

We may change this privacy policy at any time to comply with changes in our operations or for legal and regulatory reasons. Should you have any additional questions, please contact us at contactus@vilanapparel.com 

For additional information regarding Terms and Conditions (including privacy) please visit our "Terms and Service" page

Personal Information

Our Company may collect personal information that site visitors provide when they complete any online form, application, or survey. Information provided in a request for service or information link/e-mail will be forwarded to one of our associates or affiliates, so a staff member can respond to the request. Our Company may contact any visitor who has submitted a request for additional information, regarding the request. Our company is the sole proprietor of all data files gathered and we do not rent or sell visitors’ personal information to non-affiliate companies without the consent of the visitor. 

When you make a purchase through Our Company website or in person, we collect specific information to you, such as your name, email address, billing address, shipping address, phone number and payment information. This may include credit card information. 

We use purchasing information generally to fulfill orders placed through Our Company. This may include processing your payment, arranging shipping, as well as providing you with confirmations and invoices. 

Our company may periodically sends the customer communications and advertisements through email campaigns using the email address provided upon entering the website, check out or through promotions.  You may be able to opt out of such email campaigns.

Site Visitorship Data

Our Company uses aggregated site visitorship data and other analytic data to improve the content and services offered to site visitors. The analytic data obtained may also be used to offer you promotional products from our Company. All reports cite visitorship data on an aggregate, anonymous basis, which means that no personal information is associated with it. This data may include: • The number of people who visit our site • The pages they visit. • The amount of time they stay on our site. • The domain name of the site where visitors are connecting from

Use of Cookies

“Cookies” are small text files that a web site transfers to a site visitor’s hard disk or browser for added functionality, or for tracking web site usage. We do not use cookies to gather personal information, like a person’s name or e-mail address. In order to measure the effectiveness of our online presence, we may use cookies to identify repeat visitors to our web site, to determine the path visitors take on our site, and to identify visitors who came to our site as the result of a link on a third-party web site. Any information gathered by the use of cookies is compiled on an aggregate, anonymous basis. 

Security

Our Company utilizes Shopify as our online store to provide our customers with the assurance that their information is encrypted and secured during their transactions. This is considered a third party, and some of your information will be shared with Shopify and any additional applications downloaded through Shopify to provide you the best service and improve the analytics of our website. For more information regarding Shopify's privacy policy, please visit their site directly at https://shopify.com/legal/privacy. 

We may share your personal information that we have received to comply with any applicable laws and regulations, such as a subpoena, search warrant or other lawful request. This is to protect our rights.

Mobile Terms of Service

Last updated: Oct. 25, 2023

The Vilan mobile message service (the "Service") is operated by Vilan Apparel, LLC (“Vilan”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Vilan’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Vilan through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Vilan. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18333533186 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Vilan mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18333533186 or email contactus@vilanapparel.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

 

Updates

We may change this privacy policy at any time to comply with changes in our operations or for legal and regulatory reasons. Should you have any additional questions, please contact us at contactus@vilanapparel.com